Please feel free to reach out to our Customer Service team via email anytime!

Monday 09:00 AM - 05:00 PM AEST
Tuesday 09:00 AM - 05:00 PM AEST
Wednesday 09:00 AM - 05:00 PM AEST
Thursday 09:00 AM - 05:00 PM AEST
Friday 09:00 AM - 04:00 PM AEST

Surf Dive 'n Ski

<p>We have stores across Australia. Find your closest <a href="https://surf-dive-n-ski-au.myshopify.com/pages/store-locator" rel="noopener noreferrer" target="_blank">Surf, Dive &amp; Ski store</a> here. &#xA0;</p>

We have stores across Australia. Find your closest Surf, Dive & Ski store here.

Where is my nearest store?

General

Boardriders Community

Contact Us

Is everything in store available online?

How do I unsubscribe from your emails?

Do you have any vacancies?

What payment methods do you accept?

Payment

When Will my Gift Card Expire?

Can I Buy a Physical Gift Card?

Can I Use my E Gift Card In-Store?

When Will I Receive my Gift Card?

Can I Earn Loyalty Points on Gift Card Purchases?

Can I Use More Than One Gift Card at Checkout?

How do I Redeem my Gift Card?

How do I Check my Gift Card Balance?

Can I Get a Refund?

Can I Purchase a Gift Card to Use in NZ?

Gift Cards

What is Surf Dive 'n Ski Tribe?

What do I Get for Joining Surf Dive 'n Ski Tribe?

How do I Earn Offers and Rewards?

How do I Use a Reward?

How do I Get Free Shipping?

What Happens if I Return Items from a Loyalty Order?

How do I View my Points?

My Purchase is Not Appearing in my Points Balance, What Should I do?

Do my Loyalty Points have an Expiration Date?

Do Rewards have an Expiration Date?

Can I Use my Points on Other Boardriders Family Brands?

How do I Update my Account Details?

Online & In-Store Sales/Promotions

Loyalty & Promotions

Can I edit or add anything to my order?

What is your cancellation policy?

How do I apply promo/discount codes?

Why haven’t I received a confirmation email?

I forgot to add a promo code but already made a purchase

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

Order Issues

My Orders

What’s your return policy?

How do I return my order via mail?

How do I return my order in-store?

Do you offer exchanges?

How do I return an incorrectly received item?

How do I return an item that arrived faulty?

Warranty and Terms of Use

How do I submit a warranty claim?

Wetsuit warranty

Third-Party retailer warranty

Returns and Refunds

Track my Order

Do You Offer Free Shipping?

What is Your Shipping Policy?

Do You Ship Worldwide

Split Shipments

Parcel Collect

Click & Collect

Parcel Lockers and Authority to Leave

Shipping & Delivery

Men's Clothing

Men's Wetsuits

Men's Footwear

Men's size guides

Women's Clothing

Women's Wetsuits

Women's Footwear

Women's size guides

Boys & Groms Clothing

Girls & Toddlers Clothing

Groms & Toddlers Wetsuits

Teens Wetsuits

Children's Size Guides

Size Guide

Where is my nearest store?Updated 5 months ago